SHIPPING, RETURN & REFUND POLICY

SHIPPING POLICY

We deliver to all and any postal address around the world. Courier companies do not deliver to P.O.Box address, so we request you to provide full street address with pin code / zip code.

Please note that  shipments will be left at door if someone is not there to receive the package or no one answers the door bell. Our courier agents Sendle Premium , AusPost, DHL, FEDEX, TNT, UPS, etc will not be able to provide sign confirmation(POD) of delivery made .

To ensure that no disputes arise due to this, kindly make sure that someone is there to receive the package when courier delivery is attempted. 

Further deliveries are generally made during normal working hours of courier companies and these vary from country to country.

Transit Risk

Closet by Ketki  will not be responsible for lost and stolen packages or any full or partial damages to the package after being left at customer's address by postal / courier agency. 

Incorrect or incomplete address

Please note that some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees, not Closet by Ketki  Please make sure your shipping address is correct.

In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment. 

What if any Delays

At  times due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained .

If, for any reason, there is going to be a delay in shipping because an item is out of stock or If there is an unusual delay in filling an order, we will notify you

RETURN & REFUND POLICY

We are committed to provide  quality products with value for money .

However  we have NO RETURN and NO REFUND Policy.